Terms and Conditions of Use for Drophop Oy’s Drop Sugar Habit Application

By registering and using Drophop’s Drop Sugar Habit application, the customer accepts these terms of use.

To continue to use the service requires acceptance of the terms of use.

The user of the Drop Sugar Habit application must read and accept these terms of use in their entirety. Hereinafter, “User” refers to an individual who uses the Drop Sugar Habit application. The terms of use constitute an agreement that the User and the party responsible for providing the service commit to abide by in the customer relationship. The party responsible for providing the service is hereinafter referred to as the “Service Provider” or, where specifically mentioned, “Drophop”. Drophop is registered in the Trade Register maintained by the Finnish Patent and Registration Office. Drophop owns the patent application for the Drop Sugar Habit application and the DropSweets mouthspray.

Prepared: February 6, 2025
Updated: July 29, 2025

Service Provider:
Drophop Oy
Business ID: 3456096-2
Address: Niemenkatu 73, 15140 Lahti, Finland
Email: info(at)dropsugarhabit.com
Phone: +35850-5734222

Terms and Conditions of Use for Drop Sugar Habit Application

1. General Use of the Service

1.1 The publicly available content and texts of the service, as well as its conceptual progression, are currently protected by a patent application. All rights are owned by Drophop. The User is granted the right to use the content of the service. Any copying or making the content available to third parties without permission is prohibited. For example, publishing content on social media is only permitted to the extent that the Drop Sugar Habit application specifically suggests publication.
1.2 The User is responsible for the devices and connections required to use the service, their protection and security, and the costs arising from these actions.
1.3 The content of the service is available in English, Finnish and Swedish.
1.4 In addition to these terms of use, the User agrees to comply with Finnish law and good practices when using the service.
1.5 The content of the application has been produced by healthcare professionals, but it does not replace or override individual treatment or instructions from the user’s own doctor or other healthcare professional. The content is general in nature and does not take into account possible individual limitations or illnesses. The content is based on current treatment recommendations and research data, being general in nature, and does not consider possible individual limitations of the customer, e.g., dietary, allergy, or mobility restrictions. The User is responsible for their own choices and changes and is obligated to consult their own doctor or other healthcare professional if necessary.
1.6 By using the Drop Sugar Habit application, the customer accepts that the data they enter (e.g., weight) may be monitored and utilized for service personalization, marketing, and research.
1.7 The application currently does not utilize artificial intelligence (AI), but the user accepts that with the development of technology, AI technology may be introduced in the future.

 

2. Right of Use and User Information

2.1 The User must register for the service by providing accurate and up-to-date information about themselves.
2.2 Information must be kept up to date. Providing false information or sharing an account is prohibited.
2.3 Usernames and passwords are personal.

 

3. Data Protection and Processing of Personal Data

3.1 Drophop acts as the data controller and processes personal data in accordance with its privacy statement.
3.2 The User accepts that data may be used for providing, developing, researching, and marketing the service. The User has the right to inspect data concerning themselves, request correction or deletion of their data, and object to direct marketing and automated profiling, as defined by the EU General Data Protection Regulation (GDPR). More detailed information on data protection and the processing of personal data, as well as instructions for inspecting, correcting, and deleting data, can be found in Drophop’s Register at www.dropsugarhabit.com.
3.3 Access to the data entered in the service is restricted to the Service Provider’s own employees and those Service Provider partners who have an appropriate role in the maintenance and development of the service.
3.4 The User will be registered in the Service Provider’s customer register. Drophop processes personal data in accordance with the principles set out in its register and data protection statement. The User accepts these principles. The Service’s most current register and data protection statement can be read at: www.dropsugarhabit.com.
3.5 The username and password are user-specific and must not be disclosed or revealed to third parties or handled carelessly in a way that allows someone other than the user themselves to access the service. The User is responsible for diligence and for damages caused by negligence.
3.6 The user’s email address serves as the username. Upon first login, the user creates their own password for the Drop Sugar Habit application.
3.7 The processing of personal data is based on the user’s consent, the performance of the contract, and legitimate interest. By accepting the terms of use, the user grants permission to the service provider to collect and process information based on the user’s responses entered into the service and to utilize this information for research, marketing, and advertising. These terms of use, together with the register and data protection statement, constitute the agreement on the processing of personal data.

 

4. Paid Content and Right of Cancellation

4.1 Drop Sugar Habit Basic is free of charge.
4.2 The Drop Sugar Habit Pro version is paid and charged according to the terms of the app store.
4.3 Consumers have a 14-day right of cancellation if paid content has not been accessed. If the user, as a consumer, has ordered the service from Drophop, they have the right to cancel their order within fourteen (14) days from the time of order and receive a full refund by notifying the cancellation via the contact information at www.dropsugarhabit.com or info(at)dropsugarhabit.com. However, the user accepts that the right of cancellation is forfeited if they have opened or used paid content included in their subscription.
4.4 The User consents to the delivery of paid content beginning immediately, at which point the right of cancellation expires.

 

5. Service Availability and Functionality

5.1 The service aims to be available around the clock. Updates and outages are aimed to be kept as short as possible and scheduled for periods of low usage. Errors in the service will be corrected within a reasonable time. For maintenance work and system changes, the service may be temporarily taken out of use without liability for damages.
5.2 The Service Provider will, when reasonably possible, endeavor to inform the user in advance of significant outages affecting the user via the email address provided in the user information or through the application’s messaging service. The User accepts that messages will only reach them if cookies have been accepted. The Service Provider is not responsible for damages caused if emails or messages sent from the service do not reach the recipient.
5.3 If an error occurs in the service, the user has the right to have the error corrected within a reasonable time. If correction is not possible, the user may have the right to a price reduction or cancellation of the purchase in accordance with consumer protection law.
5.4 The application works on most common iOS and Android devices. The Service Provider is not responsible for incompatibility with devices or software.

 

6. Limitation of Liability and Other Terms

6.1 Drophop Oy is not responsible for direct or indirect damages, such as loss of data, financial loss, or health damage, resulting from the use or malfunction of the service or spray.
6.2 DropSweets mouthspray is a dietary supplement for adults. It does not replace a varied diet. Use DropSweets mouthspray as directed. Drophop is not responsible for individual side effects, such as possible allergies, caused by its use.
6.3 Drophop is responsible for the content and maintenance of the service only for the original content and the service it produces itself as the service provider. Drophop is not responsible for content and material added by another service provider to the user’s service, nor for the user’s service produced by another service provider through the service (e.g., monthly payment banking services).
6.4 The content of the service has been prepared and reviewed by healthcare professionals. By accepting the terms of use, the user understands that the service generally deals with health, prevention, and illness issues. The content is based on research data and, for example, Finnish Current Care Guidelines. These guidelines are summaries prepared by experts and do not replace the assessment of a doctor or other healthcare professional regarding the best possible diagnosis, treatment, and rehabilitation for an individual patient. If necessary, the customer is obligated to consult their own doctor or treating party in problem situations and to discuss their medications and illness-related matters with them before making lifestyle changes suggested by the Drop Sugar Habit application or starting to use the DropSweets mouthspray.

 

7. Other Terms

7.1 These terms of use are governed by Finnish law. Disputes shall primarily be resolved through negotiation. Otherwise, disputes shall be resolved in the Helsinki District Court.
7.2 The Service Provider has the right to update the terms of use. Users will be informed of changes before they come into effect.
7.3 Force majeure releases the parties from their obligations for its duration.
7.4 If any provision of these terms of use is now or at a later stage unlawful, or for any other reason invalid or unenforceable, it shall not affect the validity and applicability of the other provisions to the use of the service.
7.5 The Service Provider has the right to transfer, without the user’s separate approval, the rights and obligations assigned to it under these terms of use for this service to a third party, so that another entity becomes the new service provider. Such a situation may arise, for example, when the service or part of it is transferred to another business operator by sale.
7.6 The Service Provider has the right to cancel or deny access to the service and customer relationship for a user who has not complied with these terms of use in the customer relationship. The payment for the current subscription period will not be refunded.
7.7 These terms of use come into force at the time the agreement between the user and Drophop is concluded and are valid indefinitely. The user can terminate the agreement by deleting their user account. Drophop can close a user account if the terms of use are substantially violated or the user acts contrary to good practice.

 

EULA: https://www.apple.com/legal/internet-services/itunes/dev/stdeula/